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Have questions about courses, mock test schedules, payments, or enrollment support? Our dedicated team is here to assist you.
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Suhaib Reyaz
Address
Achabal, Anantnag, J&K, 192201
hello@prepxiq.com
Phone
+91 70066 04969
Support Hours
Mon – Sat, 9 AM – 6 PM IST
Direct Channels
Email Helpdesk
hello@prepxiq.com
Responses within 24 hours
Operating Address
Suhaib Reyaz
Achabal, Anantnag,
Jammu and Kashmir, 192201, India
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Frequently Asked Questions
Quick answers to common questions about accounts, admissions, and payments
How do I request a refund?
We offer a 7-day money-back guarantee on eligible course enrollments. Email hello@prepxiq.com with your Order ID and rationale.
Read Refund PolicyHow do I access course materials?
After enrollment, log in to your account and open your Dashboard. All registered video modules and live streams will appear in your curriculum.
Go to Sign InWhat payment methods are supported?
We accept all major UPI apps (Google Pay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), and net banking through secure 256-bit encrypted checkout.
How do I reset my account password?
Click 'Forgot Password' on the login page, enter your registered email, and use the secure recovery link sent to your inbox.
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